Question 1

Do I need to drill holes to install ShowerDock™?

Accepted Answer

Not at all. ShowerDock™ uses a powerful suction cup mount that attaches to a smooth, flat bathroom surface in seconds—no drilling, damage or tools required.

Question 2

Will the suction mount stay on during hot, steamy showers?

Accepted Answer

The mount is designed for humid bathroom environments and holds firmly through heat and steam when installed on a clean, smooth surface.

Question 3

Is my phone protected from water inside the case?

Accepted Answer

The fully sealed case is designed to protect your phone from shower splashes, steam and humidity. Always close and inspect the seal before use.

Question 4

Can I use my touchscreen while it is inside?

Accepted Answer

Yes. The touch-compatible film allows you to swipe, scroll, tap and skip without removing your phone.

Question 5

Can I control the volume without touching my phone?

Accepted Answer

Yes. External controls let you adjust sound without opening the case or handling your phone with wet hands.

Question 6

What phone sizes does ShowerDock™ fit?

Accepted Answer

ShowerDock™ accommodates most standard smartphone sizes with a snug, protective fit.

Question 7

Can it rotate between portrait and landscape?

Accepted Answer

Yes. The 360° mount rotates freely and locks into your preferred portrait or landscape viewing angle.

Question 8

Where does XAYLIX ship?

Accepted Answer

Tracked delivery to 28 countries including Australia, New Zealand, the USA, Canada, the UK, Ireland, most of Western Europe, Singapore, Hong Kong, Japan, South Korea, Malaysia, Israel and the UAE. Shipping is calculated at checkout based on your address, before you pay.

Question 9

How long does delivery take?

Accepted Answer

Shipping is calculated at checkout based on your address, before you pay. Orders are normally processed within 1–2 business days, and estimated delivery is 7–12 business days after dispatch. Tracking is provided where supported. Delivery times are estimates and can vary by destination and customs.

Question 10

How do I start a return?

Accepted Answer

Email support@xaylix.com within 30 days of delivery. We’ll review the request and guide you through the return steps.

Question 11

Can I track my order?

Accepted Answer

Our tracking page is prepared for carrier integration. Until that is live, contact support@xaylix.com with your order number for an update.

Questions? Start here.

ShowerDock™

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